Cost guides
Phone system services
PBX system

How much does a PBX system cost?

  • R10,000 – R50,000
    On-Premises PBX
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Want to know how much a PBX system will cost you in South Africa?

We have examined the projects carried out by our Pros and a variety of other reputable sources and compiled a typical range of PBX system prices.


Hosted PBX

  • R150 – R500/user/month

Hosted PBX is a cloud-based phone system that allows businesses to manage their communication needs without the need for physical hardware on-site. Users can access the system via the internet. The price is dependent on a number of factors, such as: number of users, features included (e.g., voicemail, call forwarding, auto-attendant), and provider's pricing model. For a Hosted PBX, expect to pay between R150/user/month and R500/user/month.

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On-Premises PBX

  • R10,000 – R50,000

On-premises PBX is a traditional phone system where the hardware is installed on the business premises. Suitable for businesses with specific security or customization needs. Some factors that can influence the price: initial hardware and installation costs, maintenance and upgrade expenses, and scale of the system (number of lines and extensions). The cost of None On-Premises PBX typically runs from R10,000 to R50,000, averaging at R25,000.

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Recent jobs for PBX systems

Replace an existing phone system

  • City (or suburb) where you need the service: Milnerton, Cape Town
  • Number of phones to be installed: 1-4
  • Type of phone system: Hosted/Virtual PBX

The phone system in my wife's small business needs an upgrade to newer technology. I have the following information with needs - * 3x extensions that need to be replaced with a sip client on their mobile devices * These extensions and voice minutes must be bundled together at a fixed cost per month. Bundle must be for mins * I would like a 2 to 1 call concurrency ratio * Need 3x numbers ported * We have 20mb/10mb fibre link * Need some sort of SLA in case there's a problem * I would prefer a month to month solution