Frequently asked questions

• What is the legislation concerning E-commerce in South Africa?

  The Electronic Communications and Transactions Act (“ECTA”) acts as the primary legislation in the regulation of eCommerce in South Africa to provide legal certainty on eCommerce and electronic records. The ECTA facilitates and regulates electronic communications and transactions, including issues relating to consumer protection, electronic signatures, electronic evidence and cybercrime. In the same vein, South African law further governs what information needs to be displayed on an eCommerce website. In addition, it is imperative to have proper terms and conditions that set out the sales, product and service information.

• What to look for when choosing E-commerce designer?

  When choosing your web developer, you should check out his portfolio and if they have experience with your company’s CRM. Also be sure to check a few references from each potential developer’s resume. Finally, choose someone who can guarantee you quick response and constant communication.

• What should I consider when planning an E-commerce?

  Some things to consider are: website safety and security, optimization before and during eСommerce website development, website search and filtering functionality, registration and related issues, payment options, shipping rates, CMS integration, mobile functionality etc.