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Johnatan H.,
Cape Town
We found a very efficient debt collector with the help of Procompare, highly recommend!
Miranda F.,
Cape Town
Great service, we got several quotes from debt collectors in a couple of days and all of them looked good. Thank you, Procompare!
Richard T.,
Durban
Procompare.co.za was of GREAT help when I was looking for a debt collector. They assisted me with advice, several quotes, etc. Great service!
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Only registered debt collectors are allowed to collect outstanding debts. The register is active and allows you to search for any registered debt collector by surname, area code or company name. All the debt collectors that will be recommended to you by Procompare are registered.
It is better to hire a debt collector sooner than later, but generally speaking the appropriate time to reach out is when an account is 90 days and over. At this point, most creditors have already broken the terms and conditions of the credit granted and the relationship has soured.
Each agency has a somewhat different (but similar) fee structure. Some collection agencies charge a percentage based on the amount they collect, while others charge a fixed rate based on the size of the debt. It’s normal for the type of the debt to also be a factor, based on the risk factor.
The tenant at my property has not paid rent for the past two months. They have agreed to move out at the end of this month, but they have still not paid the rent. There is an outstanding balance of R55 . This excludes the electricity bill for the past two months which will bring the total to about R60 . I am looking for assistance from a debt collector. Regards
My client decided to stop paying after we worked on updating all their backlog work. The invoices outstanding is for work completed but she now claims that she was over charged and that some services were not rendered. More details available on request. Note that I have handed this client to another debt collector in Nov23 who has to date not given much feedback except for asking for many proofs to support their case which I provided. I'm starting to feel that either the professional is not fit for the job and my client is getting away with non-payment. I would like a second opinion.
I had a tenant who stopped paying rent. I obtained the services of a Law firm with the first goal of getting the tenant to vacate the premises. After over two years and acknowledging his debt in writing he left and disappeared. The Law firm wants to charge me more money to get a court order. I would like to explore my options. The debt is sitting at R .04
The new owners of our house selected to buy R35,.00 of goods from us. At the time they said that they would pay for everything at the end of March,, but at the end of March they informed us that they could not pay us. We then agreed that we would give them time to pay us for the goods provided they made regular payments every month. It has proved to be not the case. They have made a few payments and to date the still owe us R22,. This month after two calls to the Debtor who promised to make a payment of R1,. Which he has not done and on my second call the debtor cut me off. I am tired of constantly calling him and then have the phone call cut. I just like him need my money. They were dishonest to begin with. I now won’t my money that is owed to me asap.
Hi I hope this email finds you well. My name is , and I am a trustee of a complex that is currently facing significant challenges with non-payment of levies by some of the residents. We are looking to engage a professional debt collection agency to assist us in recovering these outstanding amounts. Could you please provide detailed information regarding your debt collection services? Specifically, I would like to understand the following: 1. The scope of your services: What steps do you take in the debt collection process? 2. Your success rate: What is your track record in collecting overdue levies in similar situations? 3. Costs and fees: What are your charges for these services, and do you offer any payment structures or success-based fees? 4. Legal support: Do you offer legal support or representation if the debt collection process escalates to legal action? 5. Additional services: Are there any other services you offer that might be beneficial for our situation? Your assistance in this matter would be greatly appreciated, and I am hopeful that your services could help us resolve our current issues with non-payment. Thank you for your time and assistance. I look forward to your prompt response. Best regards, Trustee
Full bookkeeping function was done at this company , however they are not paying as they say they were closed for half of December, the fact that we were on site less due to their closure , only meant we had to play catch up in January, the full function of bookkeeping was done in Dec, we are not paid for site visits , we are paid for bookkeeping function monthly.
Have an order from MSR (Mineral Sands Resources) for survey work rendered in January . After numerous reminders, statements, calls and emails, MSR remain indebted to Arica Survey. They were informed at the end of May that they shall be handed over for principle debt, interest and that they shall be responsible for the costs of collection.
We do work for insurance companies. When we are appointed to do an electrical connection to a new geyser the process is to submit our 'standard rate' invoice to the plumber. The plumber submits to the ‘Insurance'. The ‘Insurance’ pays the plumber and then the plumber pays us. We have outstanding payments from Right Way Plumbers dating back to that we have been following up on, the plumbers HAVE been paid. Thery have not paid us. We have supplied proof that they have not paid.
I was asked to provide consulting services in respect of the establishment of a community farm by the landowner and his wife. I met with the landowner and his wife in Johannesburg on 11 October - 2 hours. I advised the landowner & his wife to take notes so that they could check through their notes & and I would explain in greater detail based on the queries from their notes that they would send back to me. I advised them of my hourly consultation fee before I started work on the annotation of their queries. As I understood this to be an upliftment project I dropped my consulting fee from R/hr to R/hr. Their notes were emailed to me on the 15th October . I again confirmed my hourly rate. I spent 11 hours commenting on their notes in great detail - covering technical issues pertaining to land leases, land improvements, capitalisation of expenditure and methods to recover such capital expenditure etc. I sent the annotated notes back to the client on 16 October . Further questions and explanations followed pertaining to the formation of a property trust, donation tax etc. These were dealt with by Whatsapp messaging (screen shots have been recorded of the conversations) . I submitted my invoice on 22 October . At this point, the landowner refused to pay what he called my exorbitant fees - R .00 for 11 hours spent annotating the notes that they had sent to me. An additional 2 hours of Whatsapp consultation on 22 October followed regarding Total Amount Invoiced R 5 .00. Via WhatsApp messenger the landowner communicated that he was not going to pay my fees ...but as a gesture of goodwill they would forward a gratuity payment. They paid R .00.
